Remote Content Jobs · Customer Marketing

• Build and manage Jumio's customer communication calendar and lifecycle email programs.
• Establish a structured advocacy program for references, case studies, and speakers.
• Develop and manage Jumio's Customer Advisory Board and customer-facing events.

Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering, and other financial crimes. As a leading provider of identity verification, eKYC, and AML solutions, we are expanding our global team to meet strong client demand across various industries.

• Build and manage an editorial roadmap aligned with GSG's priorities, deciding which stories to tell, for whom, and in what format.
• Research, interview, write, and edit thought leadership, market perspectives, client stories, case studies, and campaign assets.
• Create a repeatable process for identifying customer outcomes and proof points, then develop a bench of client references and advocates.

Grant Street Group builds software that helps government agencies deliver critical financial and public services. It is a growing organization that rewards teamwork, professional excellence, and individual responsibility.

• Build and manage a scalable customer reference program to support revenue growth.
• Develop a network of customer advocates and create engaging experiences like case studies.
• Partner with Sales, Customer Success, and Marketing to align advocacy with business objectives.

The partnering company is a fast-moving B2B organization in the technology or services industry. It has a customer-focused culture and values autonomy and impact.